8e88 apps Privacy Policy
This policy explains how important your personal information is to us, and how it is collected, stored, and used.
Introduction and Applicability
This Privacy Policy ("Policy") applies to all users of the 8e88 apps platform. When you browse our website, open an account, make a deposit, or use any of our services, you are considered to have agreed to the terms of this Policy.
8e88 apps treats user privacy as its highest priority. We believe that maintaining the right balance between transparency and data protection is the foundation of a trusted platform. This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh.
To learn about the overall terms of service, user rights, and responsibilities on 8e88 apps, please read our Terms and Conditions, which contain detailed guidelines on using the platform.
This Policy may be updated from time to time. Any changes will be published on the website before they take effect. We recommend visiting this page regularly to stay informed of the latest updates.
What Information We Collect
8e88 apps collects information from users for various purposes. The types of information collected are described in detail below.
2.1 Registration Information
When you open an account, we collect the following information:
- Full name and date of birth (for age verification — users under 21 are not permitted to open an account)
- Username and password
- Mobile number and email address
- Mobile banking number (bKash, Nagad, Rocket, or Upay)
2.2 Automatically Collected Information
When you visit 8e88 apps, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Pages visited on the website and time spent on them
- Referral URL and network information
- Cookies and session data (details in Section 8)
2.3 Transaction Information
For every deposit and withdrawal, the transaction date, amount, method, and status are stored in our system. This information is used to ensure account security and to resolve any disputes.
2.4 Gaming Activity Information
We store your game history, bet amounts, win/loss records, and the nature of your activity on the platform. This data is used to apply responsible gaming policies and to improve the user experience.
Purpose of Data Use
8e88 apps uses user information only for specific and legitimate purposes. Those purposes are clearly listed below:
Account Management and Verification
We use your contact information for account creation, login verification, password recovery, and sending OTPs. Age verification (21+) and identity confirmation are also part of this process.
Processing Financial Transactions
Your mobile banking information is used during deposits and withdrawals. Sharing relevant details is necessary to complete transactions via bKash, Nagad, Rocket, and Upay.
Providing Customer Support
When you seek assistance via live chat or email, your account information is verified to provide faster service. Our team needs access to your information to provide 24/7 support.
Security and Fraud Prevention
IP addresses and session data are analyzed to detect unusual activity, prevent multiple accounts, and ensure the overall security of the platform.
Ensuring Responsible Gaming
Gaming activity data is analyzed to identify risky behavior, and support is offered to the relevant user when needed. You can find more details in our Responsible Gaming Guidelines.
Improving Service Quality
Anonymous aggregated data is analyzed by reviewing user experience to improve website functionality, game preferences, and payment processes.
Sharing Information with Third Parties
8e88 apps never sells or rents users' personal information for commercial purposes. However, limited sharing of information becomes necessary in certain specific circumstances.
4.1 Payment Service Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. This information is used solely for completing transactions.
4.2 Game Providers
Technical information is exchanged to operate games from Evolution, Pragmatic Play Live, PG Soft, JILI, and other studios. However, complete profile information is never sent to these providers.
4.3 Legal Obligations
8e88 apps is required to comply if disclosure of information is necessary under applicable laws of Bangladesh, court orders, or legitimate requests from government authorities.
4.4 Technical Partners
Companies providing cybersecurity, server management, and data backup services are given limited access to our systems under strict confidentiality agreements. These companies may not use any information beyond our instructions.
Data Security Measures
8e88 apps has adopted industry-standard technical and administrative measures to protect user information.
5.1 Encryption
Our platform uses SSL (Secure Socket Layer) technology, which encrypts all information transmitted between you and our servers. Passwords are never stored in plain text — they are hashed.
5.2 Access Controls
Only authorized staff can access the information necessary to carry out specific tasks. All internal access is logged and regularly audited.
5.3 Two-Step Verification
OTP-based two-factor authentication is available to keep active. If an unauthorized access attempt is detected, the account is temporarily suspended and the user is alerted.
5.4 Database Security
User data is stored on secure servers and regular backups are taken. If a security breach occurs, affected users will be notified as quickly as possible.
In addition to data protection, read our FAQ section to stay safe while using your account, where you will find answers to various questions about account security.
Data Retention Period
8e88 apps does not retain personal information beyond the necessary period. Retention periods are determined based on the type of information:
- Account Information: Retained while the account is active and for at least five years after the account is closed.
- Transaction Records: Financial transaction history is retained for a minimum of seven years.
- Gaming History: Game logs and betting records are kept for three years after the account is closed.
- Communication Records: Customer support chats and emails are retained for two years.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of one year.
Once the specified period has passed, information is securely deleted or anonymized so that no individual can be identified in any way.
User Rights
Every user registered with 8e88 apps has the following rights over their own information:
7.1 Right to Access Information
If you want to know what information we hold about you, contact the support team. After verification, that information will be provided to you within a set timeframe.
7.2 Right to Correct Information
If there is incorrect information in your profile, you can request a correction. However, changing certain key information after account verification may require an additional verification process.
7.3 Request for Data Deletion
After closing your account, you can request that information beyond legal obligations be deleted. However, financial transaction records must be retained for the period required by law.
7.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or messages, this can be turned off from your account settings or through customer support. Essential transaction notifications cannot be turned off.
7.5 Right to File a Complaint
You can send any privacy-related concerns or complaints to our support team. We will try to resolve them as quickly as possible.
Cookies and Tracking Technology
8e88 apps uses cookies to improve website functionality and personalize the user experience.
8.1 Essential Cookies
These cookies are necessary for the basic operation of the website. They are used to maintain login sessions, store security tokens, and retain balance information. Disabling these cookies will prevent the website from working properly.
8.2 Functional Cookies
These cookies are used to remember language preferences, display settings, and login information. They ensure a consistent experience on each of your visits.
8.3 Analytics Cookies
Information about which pages are used most and where users encounter problems is collected anonymously to improve the site's performance.
8.4 Cookie Controls
Cookies can be blocked or deleted from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Protection of Minors
8e88 apps strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect information from minors.
Age verification is a mandatory step during registration. If evidence comes to our attention that an account is being used by someone under 21, that account will be immediately closed and the associated information will be deleted.
If parents believe their minor child is using this platform, please notify our support team immediately. We will investigate and take prompt action.
About Third-Party Sites
The 8e88 apps website may sometimes reference other platforms. 8e88 apps is not responsible for the privacy practices of third-party websites or services.
If you use any other site or service, we recommend reading its own privacy policy. After leaving our platform, your information will no longer be covered by this Policy.
Policy Changes and Updates
8e88 apps reserves the right to change this privacy policy at any time. If significant changes are made, we will notify users in the following ways:
- Displaying a notice on the main page of the website
- Sending a message to the registered mobile number or email
- Displaying a consent window on screen after logging in
The updated policy will take effect from the date it is published. Continued use of the platform after the changes will be taken to mean that you have agreed to the new policy.
If any change is not acceptable to you, you may request to close your account. For details on the account closure process and related terms, you can find more information about 8e88 apps on the About Us & Policies page.
Last updated: June 2025. This applies to all services of 8e88 apps.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The 8e88 apps support team is available in Bengali and English, seven days a week, twenty-four hours a day.
Privacy Contact
Use the live chat option on the website — available 24/7, in Bengali and English
Written requests related to privacy are responded to as quickly as possible
Applicable to individuals aged 21+. In case of any dispute over the content of the privacy policy, the most recently published version will be considered final.